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How are you satisfied with each of the following activities?

Select one

Extremely satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Extremely dissatisfied
Phone calls
Video calls/Video conferencing
Voice commands/speech recognition for searching, typing, navigating etc.

Example of a slider with 0-10 scales

Drag the slider to a point on the scale.

For each of the following types of client meetings or interactions below, which modes of communication are you using?

Select all that apply

In person

Online chat session Phone email None of these

Account Review Meetings

Account Planning Meetings

Ad hoc Meetings

Respond to client questions